Player Assistant

About GOLFTEC:

GOLFTEC is the world leader in golf instruction with over 260 locations across the globe. As the #1 employer of PGA Teaching Pros, golfers of all ability levels can work with a golf expert to build a game improvement plan customized to their specific needs and goals. Since 1995, our coaches have used industry-leading technology to provide instant and data-driven feedback to help students find their potential. Recognized as one of the most innovative companies in golf with over 100 PGA award winning coaches, we remain committed to our central mission—to help people play better golf.

Compensation: This role receives a base hourly rate.

• Base Compensation Range: $17.00-$20.00/hr

Location: GOLFTEC Alpharetta

Position Summary:

As a Player Assistant, you will serve as the first point of contact with students both in person and over the phone. We are looking for those who are passionate about the game of golf and enjoy providing best-in-class customer service. This is an ideal role for those looking to enter the golf industry while learning and developing new skills in a team-based environment.

Key Responsibilities:

• Welcome students and prospective clients as soon as they arrive at the Training Center
• Manage the schedule book for the GOLFTEC Center by guiding students to the proper location for their appointments
• Serve as the first point of contact for incoming phone calls, assisting with booking golf lessons, club fittings, and practice sessions
• Provide basic and accurate information of GOLFTEC’s services and proprietary technology in-person, over the phone, and via email
• Work closely with the GOLFTEC Training Center team to provide technical and administrative support
• Maintain professional presentation of the GOLFTEC Training Center
• Uphold GOLFTEC’s core values of Fun, Integrity, Improvement, and Team.

• 1+ years of experience in a customer service or administrative environment required
• A passion for golf or experience in a golf related position is a plus!
• Excellent written and verbal communication skills
• Collaborate in a professional, team-based environment
• Time management and prioritization of multiple tasks
• Ability to stand, bend, kneel or crouch for extended periods and lift items weighing more than 30 pounds

• At GOLFTEC, we value work-life balance.  GOLFTEC Player Assistants work a set schedule, receive two days off per week, one being a weekend day
• Seven (7) paid holidays: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• All Player Assistants accrue paid Personal Time Off and are also awarded Personal Days which can be used to take time off from normally scheduled workdays
• Health Insurance (Company pays 50% of individual & family)
• 401(k) Plan available with employer match
• Short-Term Disability (paid for by employer)
• Dental and Vision Benefits available
• Annual clothing allotment
• Complimentary golf lessons and practice time in a GOLFTEC Center