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Nordic Speaking Customer Support Online iGaming Department

Patrique Mercier Recruitment ES
Full-Time
On-Site
Athens Attica Greece
Junior Game Development Roles

馃専 Be a Part of Our Growing Team! Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for Nordic Speaking Customer Support Representatives in our Online iGaming Department. If you possess a passion for online gaming and a talent for communication, we want to hear from you!

In this vital role, you will engage with Nordic-speaking clients, providing them with exceptional support and ensuring a seamless gaming experience. Your primary focus will be to address inquiries, solve issues, and make sure every player feels valued and satisfied.


Your Responsibilities
  • Deliver outstanding customer support to Nordic-speaking clients via multiple communication channels.
  • Assist customers with gaming inquiries, account questions, and promotional offers.
  • Accurately document customer interactions in our CRM system for effective follow-up.
  • Work closely with a dynamic team to improve service quality and customer satisfaction.
  • Stay informed about the latest iGaming trends and product updates to offer knowledgeable assistance.
  • Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) is essential; proficiency in English is a plus.
  • A strong interest in the online gaming industry and a dedication to providing exceptional customer service.
  • Prior experience in customer support or the iGaming field is an advantage but not required.
  • Excellent communication skills with a friendly, approachable demeanor.
  • Strong problem-solving abilities to effectively address customer inquiries.
  • A collaborative spirit with a willingness to learn and develop professionally.
  • Capacity to thrive in a fast-paced environment while maintaining high service standards.
  • 路聽聽聽聽聽聽聽聽 Private Health Insurance
  • 路聽聽聽聽聽聽聽聽 Training & Development
  • 路聽聽聽聽聽聽聽聽 Performance Bonus
  • 路聽聽聽聽聽聽聽聽 2 Extra Salaries Per Year Fully Paid Training
  • . Good Salary
  • .聽聽聽聽聽聽聽聽 Fully Paid Relocation Package ( flight, transfer and hotel )
  • 路聽聽聽聽聽聽聽聽 Free Greek Lessons, discounts and other perks